Carnival Cruise Line takes on a new passenger problem

The first onboard benefit offered to Red-level Carnival cruisers and above is a complimentary 1.5 liter-bottle of water, redeemable during their sailings.

 

Many passengers appreciate and make a point to enjoy this bottle of water while on board, but lately there’s been some confusion and controversy around this particular perk.

The first onboard benefit offered to Red-level Carnival cruisers and above is a complimentary 1.5 liter-bottle of water, redeemable during their sailings.

 

Many passengers appreciate and make a point to enjoy this bottle of water while on board, but lately there’s been some confusion and controversy around this particular perk.

Carnival Cruise Line Brand Ambassador John Heald, who regularly addresses passenger concerns on his popular Facebook page, found himself in the middle of a new cruise controversy after sharing a complaint related to the complimentary bottle of water in a post on his page.

 

“I had a scathing message sent to me from a very angry, shouty Platinum guest that they were charged for drinking the bottle of water from their cabin,” Heald shared.

 

It turned out that this wasn’t the only passenger who was confused and upset that the bottles of water placed in staterooms are not provided as the VIFP Club benef

Carnival Cruise Line Brand Ambassador John Heald, who regularly addresses passenger concerns on his popular Facebook page, found himself in the middle of a new cruise controversy after sharing a complaint related to the complimentary bottle of water in a post on his page.

 

“I had a scathing message sent to me from a very angry, shouty Platinum guest that they were charged for drinking the bottle of water from their cabin,” Heald shared.

 

It turned out that this wasn’t the only passenger who was confused and upset that the bottles of water placed in staterooms are not provided as the VIFP Club benef

 

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